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Thursday, 22 October 2009
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Use Live Chat on Your AutoXloo Dealer Website to Turn Leads Into Sales
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Live Chat is one of the most underutilized features car dealers have at their disposal. Live chat has been used for years in other industries with great success and it is only recently that the automotive industry has begun to embrace this simple, yet very effective technology.
It’s important that dealers consider the communication methods that their customers are using today. If you only offer email and phone alternatives for customers to contact you, you may be missing the opportunity to spark a conversation with a customer who wants a quick answer to a question. Most dealers tell us their success rate is very high once they start the human-to-human conversation with a potential customer. Live Chat can be a great way to spark that initial conversation.
At the end of the day it still comes down to..... the dealership who gets the most leads will sell the most cars. You don’t have to be the other guy – look into upgrading your current system today.
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Last Updated ( Wednesday, 02 December 2009 )
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